You have 5 calendar days from the date your package is delivered to decide if you want to return an item. If you decide you want to return the item, it is subject to the following conditions:
- The shipping charges you paid are NOT refundable
- All returned orders are subject to a 15% restocking fee unless it is damaged upon return due to poor packaging in which case there will be a 50% restocking fee.
- The item being returned and all of its packaging/accessories/components/documentation must be returned in the exact condition (e.g. unused) that they were received in
- The items must be packed carefully and sent via a method that is trackable, has signature required for delivery and is insured. We recommend UPS.
We are not responsible for any damage or loss that is incurred while the package is in transit. That is why we require the package to be insured.